This is only a problem if you subscribe to nitro in the first place. Rookie mistake!
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Good! Holy fucking shit is insane at the amount of predatory crap in software these days!
It's literally become a fucking science on how to manipulate people by wearing them the fuck down with pop-ups, sign-ups, notifications, and "related" content. Anything besides giving the user the opportunity to do what they fucking want to do in the first place.
Honestly, Lemmy is a breath of fresh air. It's also insane how straightforward and easy it is to use, especially considering the reputation the fediverse has for being "complicated."
Open source software seems to be the only way to be free of dark patterns. Why use products that are actively against you?
All subscriptions should automatically cancel if you stop paying.
That's a bit circular though because they just keep billing your credit card.
In Europe, we have debit cards and some banks allow you to create them on the go. I've stopped bothering canceling stuff, I just create a new card for each recurrent payment and I cancel it when I don't want to use the service any longer.
I cancelled my Amazon Prime trial the other day, and in order to dissuade me the site switched to French...
Maybe just a bug (I tried again and it was in English) but the hoops sites make you jump through to cancel a subscription is ridiculous. Constantly asking you if you're sure, offering discounts, swapping the position and colour of the buttons... The Humble Choice one is particularly bad, and the final screen tells you you're cancelled and the prominent button signs you right the fuck back up again.
If you can sign up in one click, you should be able to cancel in one click.
You should be able to cancel ALL of this shit from your credit card provider/bank apps. One click, gone, bye-bye.
Any place there is a way to sign up for a service, there should be a way to cancel the service. Make a pop-up that interrupts you every time you open an app asking you to sign up? You need to keep that pop up and ask if you want to cancel every time.
how is it too difficult to cancel? you literally just go to manage subscription and click cancel and it ends at the end of the current term....
I know apps don't like having subscriptions through Apple/Google where they take 15-30%, but it does make it easier to cancel sometimes
It also makes it easy to find all your subscriptions in one place. When every provider tries to get you to subscribe, hunting them all down becomes a pain.
i got a trial then cancelled it once, sure, subscribing was easier than unsubscribing but it wasnt nearly as bas as a ton of other companies, namely amazon.
These guys likely haven't tried canceling a gym membership lmao
It wasn't that hard to cancel. People are just dumb
If a subscription is harder to cancel than it is to sign up, that's anti-consumer. It's not really anything to do with anyone's intelligence.
It's also illegal in EU.
Yes, Amazon is the worst! My echo dot asked me if I wanted to sign up for Amazon music, I said no, the echo dot misheard me and signed me up. Then I had to spend 10 minutes navigating the stupid Amazon website to cancel, making sure I click the correct greyed out button otherwise I'd have to start the process over again. Super anti-consumer behavior but what else would you expect from Amazon.
offtopic but related: android privacy settings are scattered across many hidden menus.
Google is just such a bunch of pricks.
Maybe it's because I live in California and we have rules about this shit to a degree but I remember it being as simple as logging in and saying "end this shit bitch"
If that changed/isn't the case elsewhere then yeah fuck em burn it
I cancelled mine last month, it was literally a couple of clicks. I got some ads about "all the things I would be losing" for some time after and that was it.
This lawsuit is specifically about them breaking California law, so it still isn't simple enough I suppose
The process described and shown by the screenshots does seem a bit much for a cancellation. Suing feels disproportionate when I first hear it, but are there many other recourses to force it to become more user friendly?
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