There's a post on Reddit that confirms the outage. The major problem here is their status page that says everything is fine after about an hour and a half of outage.
this post was submitted on 17 Dec 2024
56 points (98.3% liked)
Proton
5405 readers
3 users here now
Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.
Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.
Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.
Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.
Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.
Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.
SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.
founded 2 years ago
MODERATORS
Are there statues manually set? Or just broken?
Yes
Glad to know I'm not alone. Also, Proton's offering to be a replacement to the big wigs - as it turns out even the little people need their emails and calendar. I was kind of scrambling to think of what I could do as a work around and pretty much settled on I've got nothing.
~~Their systems currently report that everything's fine, which - to be fair - could be a misreporting and change at any moment~~
~~Anecdotally all their landing sites load fine for me~~
~~Tackling it from the other side: could it be a problem with your DNS?~~
~~Did you try with another network? Like wifi or mobile data~~
~~EDIT: Formatting~~
EDIT: Tried again and now the email service seems to not be loading
EDIT 2: It is being reported on other sites too, but currently there's nothing official I could find, not even on their Mastodon or Twitter various accounts
EDIT 3: On reddit the volunteer mod alex_herrero wrote an hour ago that "The team is aware and [the] status page will be updated shortly".
It's pretty unacceptable its been down for several hours and their status page says all is good. I get shit happens, but the lack of transparency is making me reconsider paying for service next year.
Same here... I'm a paying user for over 8 yrs now. This is unacceptable
Not the outage... Shit happens. I'm not happy with the lack of communication and transparency.
What are our other options for email outside of the big tech corps?
ProtonPass is also affected.
Trying to login to mail with desktop Firefox through a ProtonVPN server.
Proton mail and wallet are working for me.
Same here for email.
I'm experiencing this too. Desktop mail + from browser.
Back up here. Ohio, USA
Down for me as well 😢 , looks like it loads sometimes but all actions result in errors
It is down here, on the laptop. It is working on my android phone though.
I'm also having issues, today with proton VPN I've been having major delays, I tried hotspotting from my phone and three other WiFi connections and it wasn't until about 20 minutes of trying, changing servers, that I finally got a slow connection. Also my phone internet seemed to be crawling.
You didn't pay enough money ;P haha
⬇️
It's coming in and out, intermittently.
I works for me