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Yelp is making me get their app to confirm my restaurant reservation (discuss.tchncs.de)
submitted 2 years ago* by to c/mildlyinfuriating@lemmy.world
42 comments fedilink hide all child comments
 

update - after doing some research online, I found I was able to just reply to the text message with "yes" and it confirmed the reservation.

all 44 comments

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[–] 127 points 2 years ago (2 children)

My goodness, if a restaurant needed me to have a Yelp app to confirm my reservation I wouldn't be eating at that restaurant.

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    • [–] 83 points 2 years ago (2 children)

    I would cancel and tell the restaurant why.

    Businesses need to know why they lose customers, because if enough of them report the same reason, they might do something about it.

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  • [–] [S] 9 points 2 years ago (2 children)

    In a perfect world, yes, but it's not always easy to change plans at the last minute.

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  • [–] 29 points 2 years ago

    You call the restaurant and explain the reason, they would be super happy to mark as cancelled on Yelp, but still keep booked on their system: Yelp is not giving this service for free, but they charge a lot of money on each single reservation.

    And hopefully realize to stop offering the service at all

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  • [–] 1 point 2 years ago (1 child)

    You didn't pay a deposit for the seat, and everyone on the planet is near their cell phone or someone else's. We have two each, here. It's NOT like the news of a venue change won't reach everyone.

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  • [–] 13 points 2 years ago (1 child)

    Their circle of friends may not be like yours.

    I know plenty of people like what you are describing (always near at least one phone), but they are still impossible to reach quickly. Even when they expect a call, they can have their phone in Do Not Disturb mode. Or they ran out of battery, and didn't think to turn it on after plugging it in. Most of the time I have no idea what the issue is.

    Also, he might live in an area with few options. Specially on short notice. Maybe the closest alternative with a somewhat similar style is far away, so even if you can get a reservation , not everybody will be able to get there before dinner time.

    Basically, when he says it's hard for him, maybe just trust that he knows his life better than you do.

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    • [+] 53 points 2 years ago* (last edited 11 months ago) (2 children)
    [deleted]
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    • [–] 52 points 2 years ago* (2 children)

    Here are the trackers contained in Yelp's app according to Exodus:

    • Adjust (analytics)
    • Braze (formerly Appboy) (analytics advertisement location)
    • Brightcove
    • Bugsnag (crash reporting)
    • ComScore (analytics advertisement)
    • Facebook Analytics (analytics)
    • Facebook Login (identification)
    • Google AdMob (advertisement)
    • Google Firebase Analytics (analytics)
    • Snowplow (analytics)

    That's a lot. They make money off of people having their app running on their phone. That's why they push their app.

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  • [–] 7 points 2 years ago (1 child)

    And pray tell can you show me where to grab this "exodus?"

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  • [–] 22 points 2 years ago* (2 children)

    Here you go: https://reports.exodus-privacy.eu.org/en/

    Warning: This will open your eyes and make you want to dump all your major apps for FOSS alternatives.

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    • [–] 49 points 2 years ago (1 child)

    Yelp is a scam. They call local businesses non stop

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  • [–] 42 points 2 years ago (3 children)

    Wasn't Yelp the one that was calling up businesses offering to remove bad reviews for the right price?

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    • [+] 30 points 2 years ago* (last edited 1 year ago) (1 child)
    [deleted]
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    • [–] 27 points 2 years ago (1 child)

    I just cancelled my gas station rewards program because they moved everything to a mandatory app. I will not use your app.

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    • [–] 18 points 2 years ago

    please bro just download one more app. please, your phone has so much space. we need more data come on bro please

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    [–] 13 points 2 years ago (3 children)

    Just pick up the phone and call them then

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  • [–] 5 points 2 years ago (2 children)

    I've had more than one place tell me "we only take reservations through the app" when calling. It's not for lack of effort, for many.

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    • [–] 11 points 2 years ago

    They're a mafia, so this would make sense.

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    [–] 9 points 2 years ago

    Thanks for the heads up, I was gonna eat here again soon

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    [–] 8 points 2 years ago (1 child)

    Does calling them work?

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    • [–] 5 points 2 years ago*

    You're not yelping (South Park ref)

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