I quit reporting any emails at my job. Reported one from an outside source once, but it wasn't technically a phish. So I received mandatory online safety courses for "wrongly reporting a phishing scam". Which was the same courses I was already forced to take a few months prior. I was pissed.
That's gotta be one lazy IT team or a terrible training firm, if they're expecting training to "solve" phishing, at the cost of causing security fatigue on users.
What a terrible policy.
In my firm, we never raise a fuss over someone suspicious of phishing, because it's our job, not theirs.
If anyone was actually reporting so much that it's impacting firm time, yah don't sign them up for training, we just talk to them.
Are you kidding me? I would kill for a user base that over reports.
Better that than the guy who downloads taxformpdf.exe and runs it without a second thought.
Your security team sucks. Users should be encouraged to report anything sus, even if it occasionally results in a false positive.