this post was submitted on 26 Mar 2024
40 points (100.0% liked)

United Kingdom

4083 readers
60 users here now

General community for news/discussion in the UK.

Less serious posts should go in [email protected] or [email protected]
More serious politics should go in [email protected].

Try not to spam the same link to multiple feddit.uk communities.
Pick the most appropriate, and put it there.

Posts should be related to UK-centric news, and should be either a link to a reputable source, or a text post on this community.

Opinion pieces are also allowed, provided they are not misleading/misrepresented/drivel, and have proper sources.

If you think "reputable news source" needs some definition, by all means start a meta thread.

Posts should be manually submitted, not by bot. Link titles should not be editorialised.

Disappointing comments will generally be left to fester in ratio, outright horrible comments will be removed.
Message the mods if you feel something really should be removed, or if a user seems to have a pattern of awful comments.

founded 1 year ago
MODERATORS
top 14 comments
sorted by: hot top controversial new old
[–] [email protected] 17 points 7 months ago

Working in IT gives you a deep mistrust of any "smart" device.

[–] [email protected] 12 points 7 months ago

The UK government set a target for numbers of smart meters to be installed. It didn’t say that they needed to be working as smart meters. Nobody should be surprised by this.

[–] [email protected] 10 points 7 months ago (2 children)

This is why I'm happy sticking with the meters my house was built with (which are "only" 23 years old)

[–] [email protected] 8 points 7 months ago (1 children)

Yes, but night rate is worth it if you have a EV or house battery. 7p per kWh instead of the 29p per kWh of the day rate. Huge saving.

[–] [email protected] 2 points 7 months ago (1 children)

I’m on Octopus Agile. They were paying me to use electricity the other day

[–] [email protected] 1 points 7 months ago* (last edited 7 months ago) (1 children)

You got a house battery? If I had a largish house battery I'd certainly move to that and automate the battery use by electricity costs. ;-)

[–] [email protected] 1 points 7 months ago (1 children)

Yup I have solar panels and a 5kWh battery. The panels don't do much in the winter, but the batteries have proved their worth with the tariff. I have a few other automations like the immersion heater coming on when prices go negative

[–] [email protected] 1 points 7 months ago

I did maths on a battery with my current tarrif, but agile probably means I should revisit. What I really want is a nice big second life EV battery.

[–] [email protected] 7 points 7 months ago

They keep emailing me to say mine has reached its end of life and needs to be replaced - and yet funnily enough it still works while all these smart meters don't

[–] [email protected] 9 points 7 months ago (2 children)

Mine is no longer sending out readings but I should count myself lucky it's not worse. Occasionally it flashes up readings showing 5-6 times the actual usage but it disappears when I toggle through the options, which does make me nervous.

[–] [email protected] 8 points 7 months ago

Are you talking about the meter (the box where the power comes into the house), or the wireless display?

The meter only counts units of electricity. It doesn't tot-up the price of them. The display calculates a price, but it's only meant to be a guide for you. The real price is all calculated by the supplier when they generate your bill. So if you're seeing weird prices on the display, don't worry. Only the kWh numbers matter.

[–] [email protected] 1 points 7 months ago

That is a bit worrying for sure!

Touch wood mine has been OK!

[–] [email protected] 4 points 7 months ago

This is the best summary I could come up with:


Between January and June 2023 her energy bill went up to over £3,500, leaving her "terrified" to use electricity.Her son said the problems began when she was changed to a smart meter on a single tariff, in 2022.

I don’t sleep at night really because my body, it can’t let go.”Mrs Butler said she recently received £2,900 back from Utility Warehouse - which did not cover what she was owed.

"We acknowledge that the customer service Mrs Butler received fell below our usual high standards and we’re sorry for the inconvenience and distress this has caused," they said.

Dianne Green, 75, from East Sussex, has been having issues with her smart meter since she was taken on by British Gas in April 2022, when her previous company went bust.

She said her online account showed she was using roughly £60 per month, but British Gas wanted to put her direct debit up to £169 per month.Mrs Green said her physical disabilities meant she couldn’t reach the electricity meter to get manual readings.

The Desnez says the "vast majority" of smart meters are working correctly, but "reporting errors by a minority of suppliers have uncovered more meters not operating in smart mode than previously thought”.Lord Callanan, Minister for Energy Efficiency and Green Finance, has written to Ofgem, urging "action to ensure suppliers are held to account if they are not supporting customers with issues as they should be”.


The original article contains 767 words, the summary contains 237 words. Saved 69%. I'm a bot and I'm open source!

[–] [email protected] 2 points 7 months ago