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I ordered a box of multiple microwave soups from Amazon, and about half of them are missing the label
(lemmy.world)
Very bizarre! Never had that happen before!
this post was submitted on 16 Jul 2023
71 points (98.6% liked)
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Contact amazon and say that when it arrived it was missing labels and content inside are also missed. They will refund or send new package for you. Also, dont feel bad because its trillion dollar company and they became a trillion dollar company by ripping off businesses and individuals
It's likely not Amazon itself that is selling these soups, Amazon usually is a market for 3rd party sellers. The actual seller would have to eat the cost of the refund or replacement, so amazon isn't losing any money.
That said, the company who did sell these needs to have better standards
Real talk, every Amazon package I've ever asked a refund before has been fulfilled no questions asked. When I was a poor college student trying to grow weed in a closet I bought a LED grow light, arrived, said it didnt. Repeated until I had 6 lights and figured they will eventually catch on.
Go through customer support (chat).