this post was submitted on 14 Jan 2024
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Layoff season (lemy.lol)
submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]
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[–] [email protected] 2 points 10 months ago* (last edited 10 months ago) (1 children)

If your job can be accurately measured in all aspects, then it can also be scripted. If it can't be scripted, there's something that's not possible to measure.

I used to drink that Kool aid too, before I spent a couple of years actually seeing what managers are doing.

[–] [email protected] -2 points 10 months ago (1 children)

Lol ok. I guess we're done here

[–] [email protected] 3 points 10 months ago* (last edited 10 months ago)

Oh no! This will definitely negatively impact my CSAT! Lol, cool.

Edit: To be clear, I don't actually think that you can be replaced with a small script (although, password reset is automated where I work). I think there are unquantifiable things, and I think you're actually selling yourself short when you imagine your work can he represented with pure metrics.