AssholeDesign

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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.

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My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! (lemmy.ca)

submitted 10 months ago by [email protected] to c/[email protected]

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Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for "yes" is white, and the “no” button matches the “save” button on the previous screen, so it's easy to accidentally cancel the opt-out. Double-asshole design!

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[–] [email protected] 1 points 10 months ago (1 children)

Yes, I'm quite thankful that the option, especially with the granularity, is offered. But they really could have made it user-friendly by having an "opt into all" and "opt out of all" in addition to these individual settings.

[–] [email protected] 1 points 10 months ago

Nope. They get more profits if they do it this way, or even if they do not, the manager in charge WANTS it this way or else it would be different. Wishing otherwise does not make it so, unfortuantely:-(.