this post was submitted on 03 Jan 2024
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Hi, as the title says, when streaming to the jellyfin app an a fire TV, the video freezes every two minutes. This happens when direct streaming, so it shouldn't be a transcoding issue. Useing the website it works just fine. Any idea how I can find out what this is?

Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze...

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[–] [email protected] 2 points 10 months ago* (last edited 10 months ago)

Edit: whoops, just realized you said freezing not crashing, and probably have a separate issue. I'll leave this here in case it helps anyone that finds this thread with crashes a couple minutes into videos.

Had this issue ages ago, then my dad did too a year later on a different client version. Manually changing the "preferred media player" option fixed it on my firestick 4k, 4k Max, and my dads standard firestick.

Jellyfin app>settings menu>Playback>Video section>preferred media player>libVLC (in my case, Exoplayer seemed to be causing the crashes approx 2 years ago but you can try both, I just tried exoplayer again and it doesn't seem to be crashing either when set manually now so it may have been patched)