this post was submitted on 08 Dec 2023
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Discord users are cancelling their Nitro after new mobile layout update::undefined

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[โ€“] [email protected] 20 points 11 months ago (1 children)

Yeah, same. I didn't even touch the friends tab at all, so having it as DMs works better for my purposes. But Discord is trying to be the app for so many purposes I'm not surprised people are upset by a major UI change and having it be different to the desktop layout.

[โ€“] [email protected] 16 points 11 months ago* (last edited 11 months ago)

works better for my purposes

For yours, not others. That's kind of the crux of the issue with most UI changes nowadays. They're made for the "average user" and the average user has the most basic needs, utilizes few advanced options, and takes advantage of the least functions. They don't even glance at the settings menu.

And when your primary goal developing software is to serve that audience, you will end up inevitably prioritizing aesthetic over functionality over time, until you've got...well, until you've got the reddit mobile app.

"Look pretty, do less"

And every time you do that, you're pissing off your power users a little more.

As with most issues with UI changes, they could be solved by giving the user options to customize their experience to their needs, but the idea of customizable UI is verboten nowadays for consumer apps.