There is an aerial cable that comes to this splitter (from the left) that splits out two cables. The one powering my modem is the one that’s damaged.
I’ve been having internet issues during the day for the last few days (I live in the northeast US, so very cold right now if that’s relevant). It’s only during the day. Internet speed is VERY slow when it’s connected (<10mbps download, <1 upload) and it is constantly disconnecting. But at nights internet is normal with no interruptions (160mbsp download, 10 upload). I had a tech scheduled to come out to fix the cable today but the guy never showed up (I could do it on my own but don’t fully trust myself with it) but it seems weird it’s only happening during the day. Is this actually the issue?
The other cable from the splitter goes nowhere, so is not an option. This is a rented house so there’s only so much I can do.
I had a very similar situation when I used to live in Belmont MA.
I had DSL and was good in the afternoon and evening but early morning the connection speed was atrocious. After numerous calls to tech support and 2 techs coming out there was no solution. The replaced all the outside cabling and inside devices.
Finally an IT guy at work who lived a couple streets over told me to ask about the line from the pole to the house. Turns out it was dropped 40 years earlier and had cracks all over the sheathing allowing moisture that collected late at night to seep in. That killed my morning connection but by midday on most days it would dry out enough to work. Once they dropped a new line I had perfect connection.
That most definitely could be a problem. Moisture could easily enter the cable end.