Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Batch 7 clearance delay (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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Any other batch 7 US customers get a clearance delay in Anchorage? Mine says “Shipment requires a Commercial Invoice”. Is this something I need to notify support about or is it something they’re likely to know about and fix without a support ticket?

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[–] [email protected] 1 points 11 months ago

My Intel 12th gen (forgot which batch) got stuck in AK for nearly a week because of a clearance problem. Framework got it sorted out, it will just take some extra time.