Home Networking

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A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.

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Is there something I can do about this? (alien.top)

submitted 10 months ago by [email protected] to c/[email protected]

5 comments fedilink hide all child comments

Our router has been stuck flashing orange, turning itself off and resetting the loop all day and we have no idea how to fix it, we've tried using the reset pin and everything, it's just constantly stuck flashing orange. It was working perfectly yesterday. Anybody know how to fix this and get the household back online?

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[–] [email protected] 2 points 10 months ago (2 children)

Any reason you have not called your ISPs help desk?

[–] [email protected] 1 points 10 months ago (1 children)

To be fair, TalkTalk's help desk can be very hit and miss. But also it's also true that there's almost certainly nothing the OP can do about this.

[–] [email protected] 1 points 10 months ago

Just noticed it's a TalkTalk router (and then felt sorry for the OP).

Their forum says the error is the router cannot log in to the network. Could be fried or an account problem (if not a general network outage). If the reset has deleted the account details they may need TT to help with the settings / password in any case.

Will stick to my original point and with them luck!