Is there something I can do about this? (alien.top)

submitted 2 years ago by [email protected] to c/[email protected]

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Our router has been stuck flashing orange, turning itself off and resetting the loop all day and we have no idea how to fix it, we've tried using the reset pin and everything, it's just constantly stuck flashing orange. It was working perfectly yesterday. Anybody know how to fix this and get the household back online?

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[-] [email protected] 2 points 2 years ago

Any reason you have not called your ISPs help desk?

[-] [email protected] 1 points 2 years ago

To be fair, TalkTalk's help desk can be very hit and miss. But also it's also true that there's almost certainly nothing the OP can do about this.

[-] [email protected] 1 points 2 years ago

Just noticed it's a TalkTalk router (and then felt sorry for the OP).

Their forum says the error is the router cannot log in to the network. Could be fried or an account problem (if not a general network outage). If the reset has deleted the account details they may need TT to help with the settings / password in any case.

Will stick to my original point and with them luck!

this post was submitted on 24 Nov 2023

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