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How can we get something done about BBC iPlayer? (alien.top)

submitted 10 months ago by [email protected] to c/[email protected]

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The iPlayer app is still absolute dogshit on Apple TV. No UHD programs, no season selection, no subtitle support (which is insane for a supposed organisation that champions inclusivisty), still no redesigned app which launched on all other platforms I can think of over two years ago...

When I've got in touch with the BBC to complain about the lack of subtitling in the past they have just said "it's too difficult" and panned me off, even though literally every other app including 'BritBox' which is partially owned by the BBC has them.

So I'm just wondering (especially with Doctor Who back on Saturday, and next year) if there is anything more I/we can be doing to get this sorted?

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[–] [email protected] 1 points 10 months ago (19 children)

Over at avforums.com I've heard a while ago that a user was told by the BBC tech support that the app has all those limitations because of the lack of "MPEG-DASH" support on Apple TV.

So the solution would be that the BBC does some extra work to find workarounds for Apple TV or Apple would have to add support for "MPEG-DASH" in tvOS. I don't think any of this will happen.

I think this is similiar to Netflix not supporting interactive content on Apple TV because they say there is no support for "seamless branching". Or Spotify not rolling out their new "TV experience" to Apple TV because they can't use the same cross-platform code.

So to me it seems that we can also thank Apple for the state of some apps. Not supporting some standards and technologies in tvOS that are supported on many other devices. And I think it's understandable that some app providers don't want to do time and cost intensive extra work for the Apple TV device that has a relatively low market share.

[–] [email protected] 1 points 10 months ago (12 children)

I think this is similiar to Netflix not supporting interactive content on Apple TV because they say there is no support for "seamless branching". Or Spotify not rolling out their new "TV experience" to Apple TV because they can't use the same cross-platform code.

I dont know the story behind BBC, but these two do not work properly by choice of those companies. They compete with Apple with Apple Music and TV+, so the higher ups refuse to allow this support to work properly on AppleTVs. Its dumb.

[–] [email protected] 1 points 10 months ago (1 children)

The BBC is not competing with Apple TV or music. They are archaic and intransigent though.

[–] [email protected] 1 points 10 months ago (1 children)

That’s a neat point not relevant to my comment lol

[–] [email protected] 1 points 10 months ago

I was going to argue but I just re-read your comment and see I mis-read it the first time. Will remove my comment as it is indeed not relevant.

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