Home Networking

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A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.

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My WiFi is trash, what type of person do I contact to help with it (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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I have Verizon WiFi, up to 300mbps, & I have to restart my router constantly. I am on the 2nd floor relatively far from my router, but even my Ethernet/Lan/whatever is booty half the time. My other family member seem to have no issue. The thing that’s confusing me is that I’m using Ethernet from the wall for my PlayStation & it’s still laggy af half the time. I’ve had the Verizon people come out & they just say to restart the router, but doing that messes with everyone else’s WiFi & it’s just a hassle doing it everyday. I want to have someone come out who knows all the technical terms & specializes in this stuff who can reccomend non Verizon products & whatever else to fix this. What type of person/service should I look into for this?

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[–] [email protected] 1 points 11 months ago

Call you local computer repairman. That was me for over 20 years in a medium-size town.

There are lots of places to look for trouble - the cabling needs to be tested, your ethernet adapter may just need a new driver.. so many possibilities.

Professionals specialize in troubleshooting these issues. Troubleshooting is just using LOGICAL steps to narrow down to the cause of a problem.