4
This is bad, right? (Idk what I’m looking at)
(alien.top)
A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.
500 Mbps is the "up to" speed. Typical being half of that (at most) seems sketchy, unless those were 2 different plans.
Your ACTUAL speed will vary based on a bunch of different factors.
To get the most accurate result, you want to have a device capable of at least 500mbps (almost any laptop or desktop) plugged directly into your router with a Cat5e cable, and your router plugged directly into whatever is going outside. No switches or anything else in the way. And also make sure yours is the only connected device using the Internet while you run the test.
If you're doing that and still getting 40Mb/s, then complain to your ISP if you're sure your equipment is fine.
A common hardware spec for older/cheaper stuff is 10/100 Mb/s. Most will be 1000 Mbps (or 1Gbps), but if you've got an older device somewhere down the line, then you might end up getting limited by that.
If you're on WiFi, try to get closer to your router. Depending on your device and router, you should be able to hit closer to the advertised 500 Mbps. Distance and other interference will decrease the speed you get.