My WiFi is trash, what type of person do I contact to help with it (alien.top)

submitted 2 years ago by [email protected] to c/[email protected]

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I have Verizon WiFi, up to 300mbps, & I have to restart my router constantly. I am on the 2nd floor relatively far from my router, but even my Ethernet/Lan/whatever is booty half the time. My other family member seem to have no issue. The thing that’s confusing me is that I’m using Ethernet from the wall for my PlayStation & it’s still laggy af half the time. I’ve had the Verizon people come out & they just say to restart the router, but doing that messes with everyone else’s WiFi & it’s just a hassle doing it everyday. I want to have someone come out who knows all the technical terms & specializes in this stuff who can reccomend non Verizon products & whatever else to fix this. What type of person/service should I look into for this?

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[-] [email protected] 1 points 2 years ago

Have you tried hooking up your PS to the other family members connection? I would think that if you're fine on their connection but screwy on your wired connection then perhaps an issue with your wiring? Is it an old place and maybe an old cable? Do you know what kind of cable? You could try getting a length of cable and see if thats better. From a customer service pov you should not have to be restarting your router all the time. They should be able to figure out whats going on.

this post was submitted on 19 Nov 2023

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