this post was submitted on 19 Nov 2023
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Home Networking
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You need to use the AT&T fiber gateway if you have AT&T fiber to be able to use your fiber internet. They have two styles, one where there's an ONT separate from the gateway (BGW210) and the other where the ONT is in the fiber gateway (BGW320). It sounds like you have a separate ONT like me, and your BGW210 broke. You can't really replace that, only AT&T can, since the AT&T fiber service requires a certified handshake that only their BGW210 can supply. There are workarounds for it, but not short term, it takes a while to get that working.
So, unfortunately you'll have to wait for AT&T to ship you a replacement BGW210...you're stuck there. Where I live there are "remote workspaces" where you can work by paying to use them per day that include internet and a workspace. I've used that before, no problems, they're just fine. There's also places like Starbuck's where you can get internet as long as you buy coffee occasionally, as well :-).
Sorry that you've been put in that position. One more thing, if you have an unlimited cell plan, you can also use your phone as a hotspot for a laptop or desktop computer for some period of time. That might also bridge you through a few days until you get your BGW210 from AT&T.
Good luck, I feel your pain.