this post was submitted on 07 Jul 2023
792 points (99.0% liked)

Technology

59299 readers
4655 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
792
Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy | Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions coul... (gizmodo.com)
submitted 1 year ago by [email protected] to c/[email protected]
48 comments fedilink hide all child comments
 

Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 10 points 1 year ago (1 children)

Lol, making us go to the actual website, not the app. Making us hunt down somewhere in “settings,” and not billing, to find the cancel button. Then clicking through 4 pages to complete the process…

Solid defense on that line of thought

[–] [email protected] 4 points 1 year ago (2 children)

Some of these issues can be Apple and Google’s fault since they control subscriptions if you buy through the app, but the company that makes the app controls your subscription if you subscribed outside of it. So it might be against the App Store terms of service to allow you to unsubscribe from inside the app. There’s a hidden setting on iOS to control all subscriptions which can be better or worse depending on your perspective.

[–] [email protected] 2 points 1 year ago

I've started and canceled a few subs in google.play. It's pretty easy compared to dealing with any of the companies directly, by a ton

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

That’s true, I forgot about that.