this post was submitted on 30 Oct 2023
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The average consumer either doesn't go to the manufacturer site or doesn't care enough to look into alternatives. They want something that gets their school/work done.
As some in the IT field who regularly deals with people that have a 4+ year degree and then tell me they are "tech illiterate" is astounding.
In the past they were hand held so much that the previous techs had a password book of everyone's password for multiple applications.
Luckily with a lot of pushback from our current members about how insecure and dangerous that is that has changed, but we still have users even after 3 years since the change message us through a depreciated system asking for their password.
Where does the average consumer get their computer then? Also I do know a few people using lubuntu instead of windows on their laptops.
Knowing a few people running lubuntu doesn't make it an average. That is just a personal bias.
From experience almost all the computers I serviced over the last few years were either bought at Walmart, Best buy or Amazon that could also be a bias, but it spans over multiple cities with a good hundred clients The only time I started to see computers that were consistently bought from the manufacturer is in a business environment. But the specific one I'm in doesn't support Linux at all within production.
I never said it did, I was just trying to explain/give examples that Linux isn't just for tech professionals.
If that means that they didn't even look at the manufacturer site, that surprises me, I've found often that some stats are just left out of product descriptions, which to be fair is the same on manufacturer sites (I've never found SSD speeds for instance) but nonetheless there's usually a lot more info than looking at the label in a store. Even my less tech savvy relatives managed to figure that out, but then did ask me about the relevance of some stats.