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check that nameservers are specified in /etc/resolv.conf
Good idea. I'll check that
if ping fails with the name but works with 8.8.8.8 then you're losing DNS. set the nameservers locally on the server if you're using a static IP.
I do have nameservers (8.8.8.8 being one of them) set in my Netplan config, if that counts.
it should - I think (I am not familiar with netplan) - but from what I can tell it it's a utility that simplifies the local config tasks, when you apply it, I think it should be putting the nameservers in /etc/resolv.conf - but before you go down this rabbit hole, check whether 8.8.8.8 or 1.1.1.1 respond to a ping when pings to named servers don't - if so, it's definitely name resolution (which would be my first guess).
Thank you, I'll follow this advice next time it decides to cut the internet off.