this post was submitted on 18 Sep 2023
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[–] [email protected] 35 points 1 year ago (3 children)

I also dislike the “hey how are you?”. I understand they want to be friendly, but it only adds another step in the conversational exchange.

“Hey how are you?”

“I’m fine. You?”

“All good”

“Cool”

“[the actual request]”

[–] [email protected] 11 points 1 year ago (1 children)

I think it's fine, if done with the nohello approach:

Hey , how are you/had a nice weekend? I could use some help with ticket #12345 as I need to do ... and don't know how to do ....

But otherwise - yeah, you're now right at the end of my to do list.

[–] [email protected] 3 points 1 year ago

That's the way it should be done

[–] [email protected] 4 points 1 year ago
[–] [email protected] 3 points 1 year ago

Same here too, so I just cut to the chase as soon as I answer.

"I'm doing fine, how can I help?"