The thing is, driving and charging this car was not a problem.

Definitely glad to see that’s the case. Instead, the article details a large number of design decisions Tesla specifically has made that are either objectively bad, or theoretically neutral but practically a problem because they "redesign the wheel" so-to-speak, for no real added advantage. Things like the door not opening by just pulling it like normal, or all the interfacing needing to be done through a giant touch screen with convoluted menus, instead of regular buttons in their long-standardised locations in the centre console. And the hazard light button is on the roof, for some reason?