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[–] 33 points 1 month ago* (last edited 1 month ago) (4 children)

That's the biggest mindfuck for me.

In the 90s and 2000s, people made fun of me for constantly being on the computer whenever possible. Now those same people are completely hooked on their pocket computers and now I'm the one making fun of them.

I don't know how we got to this point, but all I know is that Steve Jobs is mostly to blame. The iPhone changed everything and now nobody knows how to interact with each other anymore, which is especially frustrating when trying to get assistance from anyone for anything. Even the simple process of returning a product to a store is now a lot more frustrating than it used to be, because the person running customer service absolutely refuses to interact with the customer.

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  • [–] 6 points 1 month ago*

    The other day a mail informed me, that my battlenet account was locked due to suspicious activity. I went to the website to get support. Unlocking my account via the "support" did not do anything. I tried creating a ticket or talking to someone. You need to log into your account to do that.

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  • [–] 5 points 1 month ago (1 child)

    Even the simple process of returning a product to a store is now a lot more frustrating than it used to be, because the person running customer service absolutely refuses to interact with the customer.

    i kinda assume that businesses give out the guideline to hesitate when taking back objects, as they lose money that way (lower net revenue).

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  • [–] 1 point 1 week ago*

    No what I mean is that they won't even do the bare basics, like saying "hello" and responding to my questions with an answer. Young people these days just give you a blank stare like you're an alien. I don't get it. All I want to do is return this defective product. But they can't even help with that, despite being in the returns department. It makes no sense.

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  • [–] 3 points 1 month ago

    Corporates perfected the Marketing department, also known as the Department of Lies and Half Truths so well, that even they believe their own spiel these days.

    Mass Psychosis, I think it's called, when everyone gets swept in a single line of thought and herd mentality sets in.

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