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this post was submitted on 05 Jul 2026
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Dubbed major hardware fault after a single reddit post?
By lemmings too
And apparently solved by just letting the capacitors dissipate. A common solution to power issues.
The Xbox One had built in surge protection function inside the external power supply that required you to unplug it and let it dissipate before you could use it again.
Not really a major hardware fault by basically any definition.
Yeah it's maybe not a major hardware error, but telling someone that turning their console off for 6plus hours is the solution to their issue is not something that we'd forgive from any other company. If it's completely a one off sure, especially if valve offers to replace it. But we shouldn't wave this off as if it's nothing because it's valve
Assuming this is expected functionality of built in surge protection or similar, I am absolutely okay forgiving every company for this… if they put it in the fucking manual…
If the surge protection circuit is tripping during normal operation or when incoming power is only a few % out of spec then it is very much a hardware design issue. A universal supply should be able to handle ~90-260v at this point, power semiconductors are a very well understood field and it is not unreasonable to expect a nearly 300v input range.
Okay… I was just commenting on my willingness to forgive a company for ‘unexpected’ operation if that operation is documented and they have provided said documentation. Not commenting on the speculations of the person who the person I replied to was replying to.
You should not be forgiving a multi billion dollar company for unexpected operation of the most basic part of thier device. You pay a premium you should expect a minimum stardard of operation on par with that price.
If it’s in the manual then it’s only unexpected if you didn’t read the manual before using the product. You are still stuck on this one device, I am still just talking about proper documentation of product features on any product by any company multi-billion or not. Specifically in response to the one person I replied to saying that Valve was getting special treatment. It really seems like you are trying to start an argument with me that has literally nothing to do with what I said.
According to who?
This is some Nintendo/mac level fanboi shit