this post was submitted on 07 Sep 2023
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Asklemmy

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[–] [email protected] 24 points 1 year ago* (last edited 1 year ago) (3 children)

God I cant even imagine the shit they see. I saw a podcast episode of one and it just made me sad, think the podcast was other people's lives

[–] [email protected] 28 points 1 year ago

They don’t get thanked, they get PTSD.

[–] [email protected] 24 points 1 year ago

https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona

It's a long read, but very much worth it. It goes into detail about the types of material these people have to spend all day watching and reviewing, and talks in length about some of the unhealthy coping mechanisms these teams develop for themselves. Lots of drug use, sex in the office, and suicidal ideation.

While the article focuses mainly on Facebook moderators, I used to share an office with YouTube's content moderation team around the time this article came out, and a lot of the article rings true for YouTube, as well. I imagine it's similar across all the big platforms.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

There was that whole fiasco with the CSAM issue very recently on Lemmy. All of those poor moderators had to deal with all of that.