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submitted 1 week ago* (last edited 5 days ago) by Chais@sh.itjust.works to c/Pebble@lemmy.world

Received my PT2 last Friday and today (Monday) it fell apart.
Opened a support request. We'll see what comes of it.
And just to clarify, it still works fine. It's just the sticky tape that holds the screen that gave out. Glad I didn't take it into the shower.
On the plus side, I guess the battery is user-replaceable now.

Update: A representative replied to my email, asked for a photo of the serial number and then asked me to file a bug report.
In order to do that I had to create an account, which regrettably can only be done by linking an Apple, Google or GitHub account.
So now I'm waiting for a response on the bug report.

Update 2: Replacement watch is on the way.

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[-] Devconsole@sh.itjust.works 7 points 1 week ago

Do you mind updating us here with the results?

[-] lankydryness@lemmy.world 4 points 1 week ago

Yea I would like to hear more too. I’m still waiting for my PT2

[-] Chais@sh.itjust.works 4 points 1 week ago

Will try to remember.

this post was submitted on 08 Jun 2026
27 points (96.6% liked)

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