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Steam Controller delivery vent
(lemmy.zip)
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this post was submitted on 24 May 2026
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Mine was also shipped by GLS (before the entire system fell apart) and it allowed me to change both the delivery date and address.
I can change the delivery options with GLS, but I don't want to. I just want them to deliver 🥺
My Controller was sent from the Netherlands to Germany, but it took a detour via the UK. And now it's back in Germany, but sitting in a depot somewhere in southern Germany, while I'm in the North.
It's now two weeks since it shipped...
Am I sure it's the shipping company and not Valve? Yeah, I'm pretty sure.
I'll break down what happens for me with the shipping companies that service my area.
USPS - can't have informed delivery (I tried) because the person who previously lived here had it and hasn't removed their claim to it.
Its a toss up whether or not I can actually have them physically hold my mail (I have been told my mail will be held and then continued to received mail regardless).
UPS - Hit or miss whether you can get their app or web page to allow you to hold for pickup. I have managed it but it was for an item that required a signature. I've also had them claim to have delivered a package and not actually delivered it. I attempted to file a claim and their website kept kicking me back out to the FAQ page. Eventually after about a week of trying I gave up.
DHL - Has just straight up refused to deliver a package to me and returned it to sender no matter what I did. Phone calls, website, etc.
Fedex - I used to be able to schedule deliveries and hold them for pickup. Haven't been able to do that since COVID.
Theres just not that many options that an entity using a shipping company can control. One of the main ones is signature at delivery. Everything else is pretty much up to the shipping company.