this post was submitted on 05 Sep 2023
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The photo isn't very interesting, but it showcases the problem. I have a 7 Pro and my pictures all look great ... Except when I use the 5x lens. All of my pictures come out with these vertical stripes.

Warranty support says I should try a factory reset. That's a huge pain and I doubt if it will fix anything.

Thoughts? Anyone have a similar issue?

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[โ€“] [email protected] 3 points 1 year ago (1 children)

I can't even use my 5x zoom on the 7 pro. Camera app always crashes when I try to zoom past 2x. And yes, it does it in safe mode as well as with multiple other camera apps too. Have even reset it to factory and reinstalled updates without any luck. I guess I'm going to have to get it replaced.

[โ€“] [email protected] 4 points 1 year ago

Ouch. That's not acceptable for a flagship phone.