220
Indeed
(thelemmy.club)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 24 Feb 2026
220 points (98.7% liked)
General Memes & Private Chuckle
698 readers
216 users here now
Welcome to General Memes
Memes for the masses, chuckles for the chosen.
Rule 1: Be Civil, Not Cruel
We’re here for laughs, not fights.
- No harassment, dogpiling, or brigading
- No bigotry (transphobia, racism, sexism, etc.)
- Keep it light — argue in the comments, not with insults
Rule 2: No Forbidden Formats
Not every image deserves immortality on the memmlefield. That means:
- No spam or scams
- No porn or sexually explicit content
- No illegal content (seriously, don’t ruin the fun)
- NSFW memes must be properly tagged
If you see a post that breaks the rules, report it so the mods can take care of it.
Otherwise consider this your call to duty. Get posting or laughing. Up to you
founded 5 months ago
MODERATORS
Usually, this means "If you decide to lie about what was discussed on this call, we will have a recording to play back to make you look stupid".
I work for a telecom supplying software to the contact centre.
"Training" here is a euphemism for telling the agent what they did wrong. There are both manual reviews (when a second agent has to deal with the fallout from another agent's fuck up) and random reviews by the "Quality"/audit team. They'll check for example that agents aren't trying to get good feedback scores by giving the customers soft refunds/credits.
Our software is expressly to make agent's jobs easier but I end up listening to a fair few calls to see how we can do this and by God they do a much harder and more cruelly measured job than I do.