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Because Matrix has got to many inconsistencies and it's too complicated for the average user. Sometimes e2e encryption breaks chat history, the official instance is slow and, most of all, there is NO native support for video calls and screen sharing. Element just uses Jitsi Meet In a chromium wrapper
I belive the native support piece is recently out of date info: https://element.io/blog/exploring-matrixrtc-real-time-communication-in-rooms/