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I've seen a few posts on reddit while trying to solve it, but no idea how widespread the issue is. There certainly isnt a solution that I've found yet.
Other than this issue, I agree, protect is quite good, but there isnt much point having nice 4k cameras if they dont work correctly...
Oh, also, had 2 cloudkeys develop disk problems within weeks of owning them, so that was very annoying. 3rd one is going strong though.
How was support experience wrt replacing the bad cloudkeys?
Went through the local PC shop, so not too bad, but still frustrating.