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[BUG] the chat moderation is ruined
(lemmy.world)
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this post was submitted on 15 Sep 2025
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Perchance - Create a Random Text Generator
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Short answer: Bans target not just the tag that you see, but known 'aliases' of that tag. I suspect you've previously banned that user while they were talking with a different tag.
If the user is adamant that they haven't been banned under an alias, then you can ask them to comment in a fresh/unique channel on their phone and DM me that channel and I can take a look.
I need to do a lot more work on the comments plugin to make it easier for mods to understand this stuff, but I'm too busy right now with text gen stuff.
Here is the generator and the chat that has the affected user.
https://perchance.org/ai-furry-generator
ban-investigation
From the top comment in that channel:
Am I understanding correctly that the issue has been resolved? I.e. 5a260453c6f17f5a07dd was a previous alias of that user, which you found and unbanned? Or are you saying they're claiming to not have had that tag before? All I'll say is that I've checked on my end and things seem to be functioning correctly. It's possible they shared an IP with someone who got banned - e.g. sibling, school/college/work wifi. I may need to adjust it so that aliases aren't so 'sticky' - although this would kinda be the same as mods just using a lower ban duration. I'll have a think about this once I get back to comment plugin stuff.
The fact the mobile got unbanned by unbanned another ID provea it's a moderation issues. The fact the user has exactly same tag but this still happening is the mystery to us.
Also while the aliases is easy understanding. Another issue is both banned and revolved innocent account are aged, eg troll alias banned 3 month ago, innocent user came one moth ago without ID tag changing. In some cases not this one, one day in recent they suddenly got banned because of aliases.!!! Why it's not happening when they came here one month ago??
The system is simply detecting that their mobile device was previously using a tag that you banned. You should unban that other tag, and then their mobile device will not be banned anymore.
The system works this way because otherwise people can evade bans by switching IP addresses, which is bad.
It was a different users ID that caused Veg to get banned, Veg has not done anything to get banned. It's been happening for the past couple months, at least since the downgrade.
Are you saying that Veg (while on mobile) never had/used the 5OND-5a260453c6f17f5a07dd tag. If so, are you confident about that?