When you lay it out like that it does sound like a mess.

But actually looking at what they've done, from the outside, it wouldn't be obvious at all. They've had a steady pace of what seem to be fairly well-received books, and accompanied them with decent media such as the Jason Carl–storytold LA By Night actual play series. A lot of the old folks don't love the changes to lore and mechanics, especially in Werewolf, but more broadly they seem to have attracted relatively positive reviews.