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[RANT] I pay $70/mo for this privilege
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About to move to a new house, pretty much had to harass Verizon for a week to add the address to their database so I could move our service.
$70/mo for 1Gig up/down with no cap. The alternative was Xfinity.
I was not going to Xfinity.
I have Comcast now and it's okay in my area (no data cap scam in my area), but probably only because Verizon is available across the street. I had Verizon before I moved and it was faster but they completely forgot that they needed to implement IPv6.
Xfinity also lied and told me there wouldn’t be a cancellation fee since I wasn’t under contract (so I thought) and I was moving to an area that they didn’t serve.
Turns out when I had called in a year prior with a question they “renewed” the contract without my approval and there WAS a cancellation fee. But never told me. Never sent me a bill.
Didn’t know anything until I got a collections letter for $400. Called them up and they had the notes on my account from the three different reps I spoke to over the phone to confirm there was no fee. Because there were so many conflicting reports online I wanted to be sure. They did not give a fuck and pretty much admitted their reps lied.
So fuck Xfinity.