“Cognizant was not duped by any elaborate ploy or sophisticated hacking techniques,” according to a copy of the lawsuit reviewed by Reuters. “The cybercriminal just called the Cognizant Service Desk, asked for credentials to access Clorox’s network, and Cognizant handed the credentials right over.”

https://www.nbcnews.com/business/business-news/lawsuit-says-clorox-hackers-got-passwords-simply-asking-rcna220313