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systemd has been a complete, utter, unmitigated success
(blog.tjll.net)
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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I feel that generally, when the issue is that the person is an arse, then the complaints are often not about the software. You might see people campaigning to boicot the software out of spite, but they won't give you a technical reason, other than them not wanting the creator to get any credit for it.
When the complaints are about discrepancies in the way the software is designed (like it was with systemd), there's no reason to expect the person to be an arse. Though him not being an arse does not make the criticism about his software invalid... in the same way as him being an arse would not have made the software technically worthless. Don't fall for the ad-hominem.