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this post was submitted on 25 Jun 2025
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Let me expand, as I usually deal with surveys and population feedback. There's loud feedback, and there's statistically significant feedback.
People who want a headphone jack are very loud. They will interject this issue into every feedback opportunity given. They will mention it on the comment sections, forums, q&a sessions, answer their surveys accordingly, etc. That's all fine and their prerogative.
However, when you look at the statistics. They are unfortunately a very tiny minority of the entire population. They are not statistically significant for decision making. They don't have the volume to move sales significantly. This sucks, of course, and I personally wouldn't mind the return of headphone jacks, smaller phones and bigger batteries as a fair trade for thicker phones.
But unfortunately, the vast majority of the market is pre-occupied with other things. The phone screen is too small, the phone weights too much, the phone is too thick, I want to bring my phone to the pool without fear of it breaking, etc. They are not as passionate about it, not like the headphone people are, but they far outnumber them in several orders of magnitude. In the end, if the product doesn't sell, it won't matter how much it was worth to a single passionate person. It will sink the company if it doesn't have mass appeal. Making phones is already an extremely expensive endeavor.
You know why there aren't more users complaining about this? Because they flat out did not buy the device for that reason (e.g. me). Removing the jack is also extremely hyprocritical coming from a "sustainable" company.
And if it did have it you wouldn't have bought it either because the company is hypocritical. So why do you care? Why should they care?
The point is, the people who did buy it didn't care, and the people who care don't buy. It's a conundrum. Pair it with performance data of other phones that do have a headphone jack, plus the engineering compromises over other very important features. Then the decision makes sense. You lot aren't buying phones with headphone jacks either, so it isn't economically worth it. It's not like the motor g or the Asus rog phone are breaking sales records just on the headphone jack.
It's the same story as with small phones. People who aren't buying phones like to complain about phone size. But then when a small phone is made, no one buys it. Then the people who didn't buy the phone complain again, because the phone wasn't perfect for them.
It happens all the time, people are usually very vocal about things that actually don't drive their decision making.
Because they should want to capture more customers? Is that really your question?
Yeah and how many were those?
Exactly, they want the most amount of customers. But they won't sacrifice AxB customers to satisfy B customers. They'd be effectively losing customers or breaking even at a higher cost to them.
We know this numbers must have a population of around 180 thousand customers. The known number of fairphones sold across all models so far. Now let's make assumptions. Let's suppose that there are 100 people who want headphone jacks and would absolutely buy a fairphone if they came with it, for each user that has advocated for headphone jacks in this thread. You wouldn't even break 1% of the total number of fairphone sales, just this year (130k).
Again, there's a difference between wanting something a lot. And actually making decisions based on what we say we want. Fairphone removed the headphone jack on a model that broke sales records for them. Fairphone 5 was heavily criticized for not having a headphone jack. And it is selling comfortably well within their expectations. So obviously the people who stopped buying Fairphones because of the headphone jack weren't that many actually.
That's the kicker. Adding a headphone jack doesn't mean they have to sacrifice something. They can just do it without having to remove/reduce anything. If adding a jack was really that difficult, something like what you can see in this video wouldn't be possible.
You have to preeeety gullible to believe their reasons for not adding it. The only reason was that they wanted to sell their bluetooth earbuds, that's it.
Phone thickness is far from the only consideration. But Ok, you are right. There was space on the iPhone 7. That was also the first water resistant phone. Does this guy phone's is still IP67 compliant after all the surgery he made. And that was in 2016, when IP67 headphone jacks didn't exist. Now the phone standard is IP68. There were no IP68 compliant headphone jacks until recently, I think the ASUS Zenfone 12 is the first one.
I think companies won't bring the headphone jack (a shame, really). But the writing is in the wall, it went away, and phones still sold like hotcakes. While those with headphone jacks aren't being bought anywhere near the same volume. So the signal is very clear, the effort to add a headphone jack — however little it may be — is not financially worth it. It is a feature that doesn't drive sales. Period.
You can get good Bluetooth earbuds for under $50 and a USB-C to AUX dongle for under $15.
The average person is fine with Bluetooth earbuds or an adapter, and audiophiles would not find the inbuilt DAC/amp on a phone to be adequate.
My wired earbuds cost more than ten times that and will probably last me until I retire. The vast majority of those USB-c to 3.5mm adapters are cheap crap that have a worthless DAC and/or fall apart after a short time. I have purchased my wife three such adapters since she decided it was worth it to get a phone without a headphone jack and none of them have been good.
I ended up having to buy her a separate portable music player to use. So thanks for that Google, Apple, and the rest of the greedy shithead OEMs.
Which brand of adpater did you get? If you got a generic one then a bad DAC and durability aren't surprises.
I've used three: one was generic (it was at the time the only way to get one that could charge and have a headphone out in the same dongle), one was from Fiio (surprisingly bad sounding, maybe worse than the generic in some ways, but better build), and one was the official Google dongle (sounded clean, but was super weak. Couldn't power even my lightest headphones that weren't IEMs). The only one I still have is the Google dongle because the others broke, but I don't use it because it still kinda sucks. I ended up being forced to buy a phone without a headphone jack fairly recently because Google more or less killed my Pixel 4a and there were no replacement phones with headphones jacks that I could put GrapheneOS on. I ended up buying myself a portable music player to list to music on. My phone is now only for listening to music in the car and it sucks :(
Maybe try the Apple one when Android 16 comes out (in GrapheneOS form) which fixes the volume issues.
From what I understand there are better dongles now than that they can perform better than the Apple dongle, but the one everyone raves about that was $20 - $30 or so is now hard to come brand is going for closer to $80 (I think it is the Jcally JM20 Max). I don't see a reason to bother spending more money chasing this crap now that I've had to buy both my wife and I standalone music players. What I do know is that the first company that releases a decent phone that has a headphone jack that fits my other needs is getting my Money. If Fairphone has brought it back, it would have been them since they have decent ROM alternatives (though not GrapheneOS).
Maybe I chose the wrong $10 adapter but I notice a big drop in sound quality using that vs Bluetooth, to the point that it's not worth using unless there isn't another option. I'm not really an audiophile, though I can notice the general quality of sound.
That's why you don't just buy the cheapest one you see on Amazon. Google/DDG around to know which ones are good.
People interested in paying more for fair trade materials and repairable phones are also a very tiny minority of the entire population.
Of course I don't have any statistic, but I would guess that the proportion of people wanting a Jack is significantly higher in the group of people interested in buying Fairphone that on the general population.
In my particular case, I'm still using my Fairphone 3, and I'm not buying a Fairphone again unless it has a Jack.
Fairphone literally does have that statistic. They spent effort to gather that info in order to inform their business decisions. And they report:
Just out of interest, because I too love the jack, then what are you buying in the future?
I have a Sony Xperia that has both a jack and a SD slot. I shelled out for the top of the line one, but since it has good specs I plan on keeping it for many years.
Same, but it's insanely expensive for a good phone with a horrible camera.
Motorola or whatever, depends what's available within budget at the time I need the phone.
Have a look at their impact report. They themselves claim that they don't spend more than €5 per phone on fair trade or environmental stuff.
You are only paying more for that phone because they are a tiny boutique manufacturer who has to outsource everything. The fair/eco stuff is just fair- and greenwashing.
If you buy a phone because you want to look fair/eco, buy a Fairphone. If you actually really care for fair/eco, get an used phone and donate some money to the correct NGOs or charities.
I've looked through their report and I can't find this info. The only thing I've found is a ~€2 bonus per phone to their factory workers, which is only a small fraction of a phones supply chain. Can you provide a more detailed reference supporting your claim?
Read through the whole report, sum up all the money they mention. It comes out to $16 000. Double that for the stuff where they don't mention money (because they surely would mention anything that costs more than the things they do mention). Double it again, for a safety margin. Double it again, because we are really generous. Now we are at €128 000. Divide that by the number of devices sold in 2024 and you get $1.24. Now add the $1.20 (Page 29) they pay as a living wage bonus and you arrive at $2.44 per device.
And now let's be super generous and double that guess again, and you end up with the <€5 per device that I quoted above.
The picture becomes clearer when you look at what they say about their fair material usage.
Take for example the FP5 (page 42 & 67). Their top claim here is "Fair materials: 76%", which they then put a disclaimer next to it, that they only mean that 76% of 14 specific focus materials is actually fair. On the detail page (page 67) they specify that actually only 44% of the total weight of the phone is fairly mined, because they just excluded a ton of material from the list of "focus materials" to push up the number.
The largest part of these materials are actually recycled materials (37% of the 44% "fair" materials). The materials they are recycling are plastics, metals and rare earth elements. That's all materials that are cheaper to recycle than to mine. You'll likely find almost identical amounts of recycled materials in any other phone, because it makes economical sense. It's just cheaper. Since these materials cost nothing extra to Fairphone, we can exclude them from the list, which leaves 1% of actually fair mined material (specifically gold), and 6% of materials that they bought fairwashing credits for.
Also, the raw materials of phones are dirt cheap compared to the end price. The costly part is not mining the materials, but manufacturing all the components.
With only 1% of the materials being fairly mined and only 6% being compensated with credits, you can start to see why in total they spend next to nothing on fair mining/fair credits.
Thanks for the detailed reply. You saying that "They themselves claim that they don’t spend more than €5 per phone on fair trade or environmental stuff" is a complete lie. It's not a number they're claiming, it's a number you've estimated. And lets be clear: what you've done is take $3k in gold credits plus $13k cobalt credits and multiplied that by an arbitrary 8x.
I think you've gone into your analysis with a foregone conclusion. There simply isn't enough information to say anything about the cost overheat of being "fair".
And yet the FP4 was significantly less recycled. Plastic is certainly not cheaper to recycle; that's a lie the plastic industry's been pushing for a while.
Yeah, I see, thanks a lot for taking the time to read through the report and write this.
It's fucking sad but honestly thanks for pointing it out, I hadn't even read the report.