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Top Tier Technology Tutorials
(lemmy.world)
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this post was submitted on 11 Jun 2025
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Had a truly weird problem with Namecheap, kinda thing one would think was surely me being stupid. Knew I'd have to fight through 3 levels of tech support to even get heard. Don't remember the issue, but it was clearly on their backend, and how the hell you gonna get a db guy to look?!
It late evening, but Namecheap has text support! (Unlike GoDaddy and others.) Svetlana comes on the chat. I explained the issue as clearly as I could, waited for the inevitable arguments. She was quiet for a minute, "OK. I understand. Please wait."
10 minutes later, it's FIXED! No further discussion, no further questions, just DONE. Amazing tech support experience.
They were the first search result when I needed to buy a domain years ago, and did zero research. Their name sounds like a fishing fraud site, but I've always had good experiences with them. Can endorse.