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submitted 5 days ago by [email protected] to c/[email protected]

Hi, I can't seem to find if there's a consensus on this so asking here.

Not all CIs are assets and not all assets are CIs. But many assets and CIs are the same physical or virtual thing.

I see some vendors (e.g. ServiceNow, Freshservice) have separate asset databases and CMDBs. and other (e.g. Jira Service Management) have a combined database.

Do you have any preference one way or the other? Are there pros and cons to do it a certain way? To me it seems like maintaining two databases is more fiddly and time consuming but I don't know.

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[-] [email protected] 1 points 5 days ago

I agree with the other comments that having it all in one place is better. I think it then largely depends on how good your CMDB tool is and if it’s powerful enough to manage all those information nuances.

this post was submitted on 28 May 2025
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