The fact that she is an ex police officer is relevant.

A white woman from a supposedly allied nation, with an American spouse in the military, a valid visa and (I'm assuming) a clean enough background on paper to be a police officer (Shit may have happened since but you get the point) was treated like this.

Not saying she should get better treatment because of those reasons, more that she is a walking basket of green flags. If they are going to do that to her...