When all else fails, the scare tactics return.

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[–] 4 points 1 year ago (12 children)

The App Store has, for me, been a good experience when it comes to refunds (the right to withdrawal for digital purchases in the EU). They do comply, no questions asked.

Not sure any of that applies when you give some wildcard company outside the EU your payment information for some random in-app purchase.

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  • [–] [S] 19 points 1 year ago (11 children)

    All banks/approved payment proccesors operating in the EU comply with that as it's mandated by law. Note that I said operating, not based.

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  • [–] -4 points 1 year ago (10 children)

    Exactly. I wouldn't be surprised if some of those apps are using payment processors outside the EU to circumvent this. So assuming those apps are not warning the users for "no refunds", who else is gonna give some kind of warning?

    I'm a EU citizen residing outside the EU, so my knowledge on this is not exactly up to date.

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  • [–] [S] 20 points 1 year ago* (last edited 1 year ago) (8 children)

    I wouldn't be surprised if some of those apps are using payment processors outside the EU to circumvent this.

    You misunderstood. It's based on the country they are operating in (not where they are based). If they take payments from EU citizens, they are bound by EU law.

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  • [–] -5 points 1 year ago* (7 children)

    So theoretically that sounds great, but practically it would have to be Apple to kick those apps from the platform if the apps are not abiding EU law, or how does that work?

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  • [–] [S] 11 points 1 year ago (2 children)

    If the app developer uses non-Apple payment processor, those refunds would be handled by that payment processor. The potencial app removal would be handled by Apple or alternative store it's installed from.

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  • [–] -2 points 1 year ago (1 child)

    Yet still, is it then so wrong to warn a user beforehand that the payment processor isn't going to be Apple? I'm not sure what your idea is that the EU should do here? No warning from anyone seems to be a recipe for scamming.

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  • [–] [S] 11 points 1 year ago* (last edited 1 year ago)

    It implies that Apple payment system is the only "private and secure payment system". Which is false, as we covered every single payment processor operating in the EU (as in allowed to take payments from EU citizens) is private and secure as that's a requirement for them to even be able to operate in the first place.

    If the warning was "App uses external payment processor". That would have been a different story, no?

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  • [–] 6 points 1 year ago

    No it wouldn't need to be Apple.

    If a payment processor won't comply, you can ask for a chargeback at your bank, and if it keeps happening, the payment processor can be blocked from accepting EU payments at all.

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  • [+] 3 points 1 year ago (2 children)