this post was submitted on 12 Aug 2023
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[–] [email protected] 66 points 1 year ago (1 children)

It's shenanigans like this that make me never want to buy a Canon or HP product. If I need a high end inkjet for printing photographs, it's Epson all day. For anything else, I swear by a good used bulletproof Brother.

[–] [email protected] 8 points 1 year ago (6 children)

Brother was good but I’m disappointed by the last units I had. After 4 years of light home usage (one page here and there), they are not picking up paper in the tray. Same for some relatives which bought similar units. Feels like scheduled obsolescence …

[–] [email protected] 13 points 1 year ago (2 children)

The printer might just need a maintenance kit done to it. Those rollers are meant to wear out over time.

[–] [email protected] 4 points 1 year ago (2 children)

It is surprising they'd stop working after only occasional use. The rollers on my scanner are good for 30k scans.

[–] [email protected] 13 points 1 year ago (1 children)

You say "occasional use", I read "given time for dust to collect".

[–] [email protected] 3 points 1 year ago

It's this. All the printers at my office started screwing up in 2022 after barely any usage from 2020-2022.

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago)

Like WagesOf said below, the rollers wear out over time and use. So even if you don't use them they do eventually just wear out.

[–] [email protected] 2 points 1 year ago

Or even just cleaning from dust, maybe even spider webs.

[–] [email protected] 8 points 1 year ago

If it's just that, then the rubber on the rollers had probably dried out. I had the same issue with a 10 year old HP inkjet. Some mg chemicals "rubber renue" worked great.

[–] [email protected] 6 points 1 year ago

Sometimes a good cleaning of the rollers with rubbing alcohol will bring it back.

[–] [email protected] 1 points 1 year ago

Hmmmm .... that's definitely disappointing!

[–] [email protected] 1 points 1 year ago

I had this same paper issue! I solved it by using heavier weight paper. I think it's just wear making parts looser. I think it just sincerely can't grab the cheap, thin sheets as well as it used to. If I were more mechanically minded, I'd be tempted to get in there and see if there was anything I could adjust. But just using heavier paper solved it, so I haven't gotten to the "if it doesn't work, force it; if it breaks, it needed replacing anyway" stage.