Sounds like the user is having problems with the Voyager app?

In either case, I don't think there's any use for the pointless hostility. If it's an antifascist who just gets frustrated with technology, that doesn't mean they couldn't be valuable members of the community. And it's not immediately obvious, nor easy to explain, to non-technical users why they should be more patient with Lemmy than with any other platform. It's quite common to see people on Lemmy or Mastodon who are active users, and still don't understand that the platform they are on is not run by capitalists/how it is fundamentally different from centralized platforms.