Privacy

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Delete Disney+ Account (help.disneyplus.com)

submitted 4 weeks ago by [email protected] to c/[email protected]

14 comments fedilink hide all child comments

I want to delete my Disney plus account but their app and website force some ad for their latest subscription deal. My account settings are not accessible anywhere. When I am logged in and refresh the page, I can briefly see my avatar in the top right corner before the ad comes up. According to Disney's instructions, I need to use that to access my account configuration and delete it.

Is this a denial of my right to erasure granted by the GDPR? Should I report this to some authority? If yes, who is that authority?

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[–] [email protected] 6 points 4 weeks ago (1 children)

Are you using an ad blocker? Have you tried using a JavaScript blocker like NoScript? Is the ad preventing any kind of navigation (like, is it hiding controls and on a timer)?

[–] [email protected] 2 points 4 weeks ago (1 children)

I am using Firefox. I tried to disable the cookie protection and their website still does not work

[–] [email protected] 0 points 4 weeks ago (1 children)

try another browser like chrome.

[–] [email protected] 1 points 2 weeks ago

On Chrome it does not work either