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JBL is expensive garbage...
I had a headset from JBL, it broke super fast, the Cushion basically desintegrated after a year and the sound was mediocre.
I now have wired Studio Headphones with a extra mic and it was cheaper, better sound in and out and it lasted 3 years so far without any problems.
My experience with jbl is its hot garbage. You pay for the brand, not the quality.