717
Discord sued by users claiming Nitro subscription is too difficult to cancel (www.dexerto.com)
submitted 2 years ago by to c/technology@lemmy.world
122 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] 4 points 2 years ago (7 children)

That sucks. I'd rather just pay it manually every month, or with a script running on my end.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 7 child comments
    •
  • [–] 19 points 2 years ago (6 children)

    That sounds fun and convenient to manage for the average person...

    /s

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 6 child comments
    •
  • [–] 14 points 2 years ago

    our fanatical obsession with convenience (and corporations exploiting that) is what created this mess.

    Autopay is so expected now that many subscriptions simply don't offer options to pay per month.

  • permalink
  • fedilink
  • source
  • parent
  • [–] -1 points 2 years ago (3 children)

    "Having to use this app or website is too hard. It would be more fun and convenient to jump through whatever hoops the gym decides."

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 3 child comments
    •
  • [–] 3 points 2 years ago (2 children)

    App or website? They’re talking about rolling their own code to interface with the public API of whatever service is being talked about. That’s a boatload of effort to fix something that shouldn’t be a problem to begin with.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [–] 2 points 2 years ago (1 child)

    I mentioned rolling my own code because we weren't yet discussing the average user. Iff the time has come to make it easy for the average user, then I'd want to create an app or website instead.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 1 child comment
    •
  • [–] 3 points 2 years ago

    Which would in turn require revenue for hosting and development. Meaning either ads, or monthly payments.

    I’d rather not pay you for a service which shouldn’t need to exist. And it could be done away with by requiring an easy “cancel subscription” button which requires no hoops to go through.

  • permalink
  • fedilink
  • source
  • parent