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Discord sued by users claiming Nitro subscription is too difficult to cancel (www.dexerto.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] -1 points 2 years ago (1 child)

"Having to use this app or website is too hard. It would be more fun and convenient to jump through whatever hoops the gym decides."

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  • [–] 3 points 2 years ago (1 child)

    App or website? They’re talking about rolling their own code to interface with the public API of whatever service is being talked about. That’s a boatload of effort to fix something that shouldn’t be a problem to begin with.

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  • [–] 2 points 2 years ago (1 child)

    I mentioned rolling my own code because we weren't yet discussing the average user. Iff the time has come to make it easy for the average user, then I'd want to create an app or website instead.

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  • [–] 3 points 2 years ago

    Which would in turn require revenue for hosting and development. Meaning either ads, or monthly payments.

    I’d rather not pay you for a service which shouldn’t need to exist. And it could be done away with by requiring an easy “cancel subscription” button which requires no hoops to go through.

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