this post was submitted on 13 Nov 2024
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I worked in a scuba dive shop for a few months. My first day I was told to come in for orientation. I showed up and the manager was very suprised to see me there. He didn't know I was coming because nobody told him. I thought "okay mistakes happen" then he handed me an employee handbook and told me to sit in the back and start reading.
An hour later he comes back in and asks if I had any questions about it. I said no, then we setup an app for timekeeping and I went back home.
I had my first shift a few weeks later. I had 0 retail experience and they just said go help that customer. I had no training at this point. After making a fool of myself i was mocked and asked to put some stock away instead.
After a week of that nonsense, I was moved into their smaller shop that I was to work by myself. I got 1/2 a day of "training", zero direction on what to do in my down time and was told that the owner liked to watch the camera and if I was caught doing nothing, I would be fired.
This smaller shop had a "manager" that was never around, about 5 customers a day asking where the toilet was, and not much else to do. I wanted to quit simply because of the boredom but it got worse after I started working on their dive charter boat 2 days a week.
I a piece of equipment was found to be broken or not put away properly it was automatically my fault. We had to refill all of the dive air tanks after each trip, about 50 of them. It took a long time and I would get talked to if it took too long, or if the tanks weren't filled correctly. You can only do one of those things safely.
Then one day my timekeeping app sends me an SMS that one of my shifts was deleted, so I went and had the day off. I came in the next day to them asking where I was. They actually changed the shift without asking me, the app said it was deleted and again that was my fault.
In summary they never trusted their staff to do anything right, and blamed us when something went wrong, even when it was out of our control like a faulty pressure gauge, or customers breaking rental equipment. I quit shortly after someone almost lost their foot on the boat from a falling tank. It's likely only a matter of time before they have a bigger accident and I don't want to be anywhere near that place when it happens.